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Cool friends! Just process a gift return request in our portal and someone from our team will get back to you.&#xA0; Please note: We can not take back items purchased from any of our retailers. We are only able to process gift exchanges if the original item was purchased through Flylowgear.com.Many of our retailers are very flexible and happy to help as well!

How Do I Return a Gift?

Returns

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How do I process a return?

What is Flylow's return policy?

I processed an exchange, when will my new item ship?

When will I see my refund?

What if I have to return items from multiple orders?

Help, my item arrived damaged!

When Will My Order Ship

I'm leaving for a trip, like now! Which shipping option should I use?

Do you ship internationally?

My package isn't moving, what do I do?

My tracking says my gear is delivered but I can't find it, what now?

My package arrived damaged, how can you help?

My package arrived but it's not what I ordered, how do I fix it?

Can I change or cancel my order?

Orders & Shipping

Flylow Warranty Coverage

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Warranty and Repair FAQ

Flylow Warranty and Repair

What do your waterproof ratings mean?

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Are all items availabe in Short/Tall sizing?

I have some older gear and I'm not sure what it is, can you help?

How do I maintain my leather gloves?

Gear Specs & Sizing

How do I take care of my gear?

Best Way to Repair A Tear in Fabric

How do I re-waterproof my jacket or pants?

How to Rewax Gloves

How to Clean Unwanted Stains

Product Care

How Do I Return a Gift?Updated 5 months ago